24/7 AI Medical Receptionist + WhatsApp No-Show Engine
Answers every call in your patients' language, books the slot, then confirms and reminds on WhatsApp so they actually show up. Fully managed by us.
The problem
Clinics lose up to 35% of inquiries after hours and during the OPD rush, when the phone rings out and WhatsApp sits unread. Every missed call is a patient who books elsewhere.
The outcome
Zero missed leads and 100% after-hours coverage.
35%+
inquiries lost after hours & in OPD rush*
How it works
- 1
We train the agent on your clinic: OPD timings, fees, doctor availability, insurance/TPA, location, prep instructions.
- 2
Real-time voice agent built for Indian callers: Hindi and English on Starter; Odia, Bengali, Tamil, Telugu and other Indian languages on Growth.
- 3
Answers FAQs, collects pre-consultation symptoms in a structured form, and books the slot in your calendar.
- 4
Red-flag symptoms are never 'handled': the agent tells the caller to go to emergency (108 / 911) and alerts your staff instantly.
- 5
Every booking gets an instant WhatsApp confirmation, then reminders 24 hours and 2 hours before, with one-tap Confirm, Cancel or Reschedule.
- 6
Cancelled slots are freed instantly and offered to the waitlist; every conversation is summarised for your staff, who can take over anytime.
- 7
We run it for you: monitoring, fixes, minute tracking and monthly tuning. Your team never touches the setup.
What you get
- Voice agent on your existing clinic number: missed or busy calls forward to your AI line (call forwarding / IVR)
- Chat agent on WhatsApp + website
- Clinic knowledge base & safe-triage script
- Appointment booking into your calendar / clinic software
- WhatsApp Business API setup + approved confirmation & reminder templates
- 24h + 2h interactive reminders, 1-click confirm / cancel / reschedule, waitlist back-fill
- Daily summary + hot-lead alerts to staff
- Fully managed: 24/7 failure alerts, monthly transcript review & tuning
Best for
Tech stack
Call Asha yourself
Enter your own clinic details and have a 30-second voice call with her, just like a patient would. The full version answers your real phone line and WhatsApp, books into your calendar and speaks 10+ Indian languages.
Step 1 of 2 · Choose Asha's language
She'll greet, listen and reply in this language for the whole call
Demo voice uses your browser's speech. The live product uses natural Indian voices in all languages.
Add-ons
- • WhatsApp booking confirmations and no-show reminders are included. They are not sold separately.
- • Voice minutes included: Odisha Starter 250 and Growth 500 a month (top up instantly at ₹4/₹6 per minute); rest of India 1,200; international 1,500. Plus up to 1,000 WhatsApp/website chat conversations.
- • Minutes are counted per started minute of each call, like phone carriers do. You get an alert at 80% of your minutes, so there are no surprise bills.
- • Phone number rental & WhatsApp (Meta) message fees billed at cost (₹0.12–0.35 per utility message in India). US/Canada clinics can use SMS instead.
- • The agent never diagnoses or prescribes. It collects information and routes it.
FAQ
Will patients know it's AI?
Yes. We always disclose it. Patients care that someone answers instantly; a human can take over anytime.
Is patient data safe?
Data stays in your accounts. We follow India's DPDP Act, and for US/UK/UAE clients we use HIPAA/GDPR-eligible vendors and sign the required agreements.
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